CHEF CREATE Cancellation Policy
CHEF CREATE has the following cancellation policy for foreign language lessons and will charge cancellation fees. Cancellation fees will vary depending on the date of cancellation.
(In the event of a conflict with other cancellation policies, this cancellation policy will take precedence.)
Please note that cancellation fees will apply even when you are absent due to illness. Please come to the lesson in good physical condition.
| Cancellation Date | Cancellation Fee |
|---|---|
| From 14 to 11 days prior to the lesson | 30％ of the amount paid(*1) |
| From 10 days to 8 days before the lesson | 50％ of the amount paid(*1) |
| From 7 days prior to the lesson to the day of the lesson | 100％ of the amount paid |
*1 No charge if cancellation is made within 24 hours of application (except in the case of 100% cancellation fee).
Refund methods for cancellations, etc.
In the event of a refund due to cancellation, etc., one of the following methods will be used.
The method and the timing of refund depend on the credit card company, and CHEF CREATE cannot tell you about them.
Please contact your credit card company for details.
In case no cancellation fee is charged
Either of the following actions will be taken
- Cancellation of the billing itself
The invoice itself will be cancelled and the customer will not be charged for the lesson.
- Refund at a later date after billing
The lesson fee will be charged once to your credit card, and the refund will be either offset against the next month’s amount or refunded to your credit card transfer account.
In case cancellation fee is charged
Either of the following actions will be taken.
- Change of the billing amount
The customer will only be charged the cancellation fee.
- Refund at a later date after billing
The lesson fee will be charged once to your credit card, and the refund (the difference between the lesson fee and the cancellation fee) will be offset against the next month’s amount or refunded to your credit card transfer account.
Enacted on April 2, 2023